Today we will show you how to install Hesk on Ubuntu 16.04, using Apache web-server and MySQL database. Hesk is Free PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. It is fairly easy to install Hesk on an Ubuntu 16.04 VPS. The installation process should take about 5-10 minutes if you follow the very easy steps described below.